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    Patient Tools  /  Billing and Insurance Information

    Billing and Insurance Information

    Novant Health Clemmons Family Medicine is part of Novant Health. Click here to view a list of insurance plans commonly accepted by Novant Health practices. If you do not see your plan listed, or if you have a health insurance plan originating in another state, please let us know before your appointment. We are happy to help you determine whether our office accepts your insurance.

    All insurance co-payments and deductibles are due at the time of service, and are collected at check-in. If we do not accept your insurance plan, you are expected to pay for your visit in full at time of service. We accept cash, checks, MasterCard and Visa.

    We are happy to file your medical charges with your insurance company. If we do not receive payment within 45 days, you are contacted and asked to call your insurance provider.

    You can easily and quickly pay your bill online using our secure online bill pay tool. If you have questions about your bill, please call our customer service contact center at 1-844-266-8268 weekdays 8:00 a.m.- 6:00 p.m.